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Patient Advocate

Location:Indianapolis, IN
Type:Full Time
Office:Northwest - Naab Road
Description:The Patient Advocate is responsible for updating patient registration information and schedulubg procedures and testing for patients in the office. This position plays a key role in facilitating patient care and effective information intake for billing and collections purposes. 
  • Patient RegistrationScheduling
  • Answer patient general & uncomplicated medical questions
  • A/R duties as deemed appropriate
  • Provide patient financial counseling
  • This position is to cover the Registration/Scheduling area at all times during clinic hours
  • Assist other areas when needed
  • Excellent Customer Service Skills
  • Excellent computer skills
  • Able to interact with physicians, providers and patients in a fast paced/high stress environment
  • Flexible and able to multi-task
  • Excellent work habits with close attention to detail
  • Good communication, math, and language skills
  • Able to work independently
  • Good knowledge of medical billing and financial counseling
  • High School Diploma or equivalent
  • 1-3 years hospital or medical office experience
  • 2 years medical billing experience preferred
  • Long periods of concentrated focused sedentary work

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